payment information

Thank you for choosing our office for your dental care. Our primary goal is to provide optimal treatment at an affordable cost. In an effort to provide high quality care to all of our patients, payment for services is due in full at the time services are rendered. We accept cash, checks, Visa, MasterCard, Discover and American Express. Third-party financing is available through Care Credit. If you need to make special financial arrangements they must be made prior to the day of your appointment. Please feel free to call our office with any questions.

If you have dental insurance:
While we accept most insurance companies, we are a Preferred Provider for Cigna, Delta Dental, Connection Dental, GEHA, Premera Blue Cross (select plans), and Regence Blue Shield (select plans). We provide complimentary electronic billing of your insurance claim to your insurance company to ensure quick and efficient payment of your dental benefits. Please be aware that even if you have dental insurance, you are responsible for any deductibles, co-pays, and the amount that we have estimated your insurance company will not cover at the time of your appointment. In the event your insurance pays for more than we have estimated, you will be promptly refunded any overpayment. Please note that all charges are your responsibility whether or not your insurance pays.

Balances over 90 days will be charged interest of 5.00% a month, so please be sure that we have the correct insurance information prior to your dental appointment.

Invisalign financial policy
The cost of Invisalign depends on the kind of treatment you need. Shortly after your first visit, Dr. Kim will be able to tell you if you are an “express” case or “full” case. The primary difference is the length of time it will take to gradually align your teeth. If you have orthodontic insurance, Invisalign is normally covered to the same extent as conventional braces. Regardless of whether or not insurance is involved, due to the high overhead cost, we require a down payment of 35%, ($500 of which is non-refundable). This payment is due on the day that you come in for initial records to be taken. If you choose to pay the remaining cost when you accept treatment after viewing your 3-D computer image with Dr. Kim, you will receive a 5% discount off of the entire cost of treatment. If you choose to make monthly payments, the final payment will be due on the day you receive your last aligner. If you do have orthodontic insurance we will promptly refund you any overpayment.

If you need further assistance with financial arrangements, please ask the front office staff. There may be other options available for you to consider.

Cancellation policy
We require at least 48 business hours notice for any cancellations or you will incur a $50.00 cancellation fee.